Terms of Service

1. Acceptance of Terms

By accessing and using Gambolthemes ("the Platform", "the Service", "we", "us", or "our"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.

We reserve the right to update or modify these terms at any time. When we make material changes, we will notify you via email or a prominent notice on our Platform. Your continued use of the Service following any changes constitutes acceptance of those changes.

These Terms of Service apply to all visitors, users, buyers, affiliates, and others who access or use the Service.

2. Definitions

• "Buyer" — any registered or guest user who purchases or downloads digital products from the Platform.
• "Digital Product" — any downloadable item listed on the Platform, including but not limited to website templates, WordPress themes, UI kits, HTML templates, PHP scripts, and admin dashboards.
• "License" — the usage rights granted to a Buyer upon purchase of a Digital Product, as defined in the Standard or Extended License terms.
• "Affiliate" — a user enrolled in the Gambolthemes Affiliate Program who earns commissions by referring new buyers.
• "Academy" — the Gambolthemes Creator Academy, an educational platform offering courses, lessons, quizzes, and certificates.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

Account Responsibilities

• Safeguarding the password used to access the Service
• Any activities or actions under your account, whether or not authorized by you
• Notifying us immediately upon becoming aware of any unauthorized use of your account
• Maintaining the accuracy of your account information

Account Security

• We offer Two-Factor Authentication (2FA) for enhanced account security. We strongly recommend enabling it.
• You may sign in using third-party providers (Google, GitHub) via OAuth. By doing so, you authorize us to access limited profile information from those providers.
• You must not share your account credentials with any third party, nor allow multiple individuals to use a single account.

Age Requirement

You must be at least 18 years of age to create an account and use our services. By registering, you represent and warrant that you meet this age requirement.

4. Marketplace Terms

Gambolthemes is a digital marketplace operated by Gambolthemes. Every product on the Platform is created, published and supported by Gambolthemes.

Platform Role

• All products on the Platform are created and published by Gambolthemes. We do not host or sell products from third-party authors or freelancers.
• We are responsible for the content, quality, and support of the products we publish.
• We reserve the right to add, update, or remove any product listing at our sole discretion.

Product Listings

• Product descriptions, screenshots, and previews must accurately represent the product.
• We aim to describe every product accurately.
• Gambolthemes may feature, promote, or categorize products at its discretion.

Product Reviews

• Buyers may leave reviews and ratings on purchased products.
• Reviews must be honest, accurate, and based on genuine experience with the product.
• Fake reviews, review manipulation, or exchanging reviews for compensation is prohibited.
• We reserve the right to remove reviews that violate these guidelines.

5. Purchases and Payments

All purchases made through Gambolthemes are subject to the following terms:

• Prices are displayed in USD and are inclusive of the stated amount. Applicable taxes may be added at checkout based on your location.
• Payment is required at the time of purchase before product access is granted.
• We accept payments via Razorpay (credit/debit cards, UPI, net banking, wallets).
• All sales are final unless otherwise stated in our Refund Policy (Section 7).
• Free products are subject to the same license terms as paid products.

Pricing

• Gambolthemes sets the prices of all products.
• Gambolthemes may run promotional campaigns, discount codes, or bundle offers.
• Prices may change at any time; the price at the time of purchase applies.
• Bundle pricing and bulk discounts are available on select products.

Download Access

• Upon successful payment, digital products are immediately available for download from your dashboard.
• Download links remain accessible in your purchase history for the lifetime of the product on the Platform.
• We recommend downloading and backing up purchased products promptly. We may update or retire products from the Platform over time.

6. License and Usage Rights

Upon purchase, you are granted a non-exclusive, non-transferable license to use the digital products according to the following terms:

Standard License (Single Use)

• Use in unlimited personal (non-commercial) projects
• Use in a single commercial end product (one website, one application, or one client project)
• May modify or customize the product for your project
• Cannot be resold, redistributed, or sublicensed — whether in original or modified form
• Cannot be included in themes, templates, or products intended for resale or free distribution
• Cannot be offered on competing marketplaces or code-sharing platforms
• Must not remove or alter copyright notices, licenses, or attribution

Extended License (Multiple Use)

• All Standard License rights included
• Use in unlimited commercial end products
• Can be included in SaaS applications (software-as-a-service)
• Can be used in products for sale to end users, provided the product is a substantially different end product and not a mere redistribution of the template or theme
• Cannot be resold or redistributed as a standalone product or stock item

Free Products

• Free products are licensed under the Standard License unless otherwise specified.
• Attribution may be required for free products — check individual product pages.
• Free products may not be redistributed on other platforms or included in product collections.

Component Library Previews

• Live demos in the component library are provided for evaluation only. Viewing a demo in your browser does not grant a license to copy, extract or reuse its HTML, CSS, JavaScript or images.
• Using component code in a project requires an active membership or a purchased license, and is subject to the Standard or Extended License above.

7. Refund Policy

We offer a 30-day money-back guarantee on all paid purchases. To be eligible for a refund:

• The refund request must be made within 30 days of the original purchase date
• The product must not have been used in a published, production, or live project
• A valid reason must be provided (e.g., product not as described, technical defect, compatibility issue)

Refund Process

• Submit a refund request via your dashboard or contact our support team.
• We will review the request and may contact you for clarification.
• Approved refunds are processed within 5–7 business days to the original payment method.
• Refunds are returned to the original payment method (card, UPI, net banking or wallet).

Non-Refundable Items

• Products purchased more than 30 days ago
• Products where the buyer has violated the license terms
• Products that have been substantially used or deployed
• Customization or development services (if offered separately)
• Products where the buyer simply changed their mind without a product-related reason

Chargebacks

Filing a chargeback or payment dispute without first contacting our support team is a violation of these Terms. Accounts associated with unauthorized chargebacks may be permanently suspended.

8. Affiliate Program

The Gambolthemes Affiliate Program allows enrolled users to earn commissions by referring new buyers to the Platform.

Enrollment & Eligibility

• You must have a registered account and apply to the Affiliate Program.
• Approval is at our discretion. We may reject applications that do not meet our criteria.
• Affiliates must comply with all applicable advertising and marketing laws.

Commission Structure

• Affiliates earn a percentage commission on qualifying purchases made through their unique referral link.
• Commission rates and cookie duration are specified on the Affiliate Program page and may be updated.
• Commissions are tracked via cookies and credited only for first-time buyers who complete a purchase.
• Self-referrals (purchasing through your own affiliate link) are prohibited and will not be credited.

Prohibited Affiliate Activities

• Using misleading or false advertising to generate referrals
• Bidding on Gambolthemes brand-name keywords in paid search advertising
• Sending unsolicited messages (spam) containing affiliate links
• Using cookie-stuffing, forced clicks, or other deceptive referral methods
• Creating fake accounts or fraudulent transactions to earn commissions

Violation of affiliate terms results in immediate removal from the program and forfeiture of unpaid commissions.

9. Creator Academy

The Gambolthemes Creator Academy provides educational courses, lessons, quizzes, and certificates to help users develop skills in web development and digital product creation.

• Academy content is provided for educational purposes only and does not constitute professional advice.
• Course content, structure, and availability may be updated, modified, or removed at any time.
• Certificates are issued upon course completion and passing relevant quizzes. Certificates are non-transferable and are awarded to the enrolled user only.
• Academy content is for personal use. Reproducing, recording, redistributing, or reselling course materials is prohibited.
• User progress, quiz scores, and certificates are stored in your account and may be revoked if Terms are violated.

10. Intellectual Property

Platform Ownership

The Gambolthemes Platform — including its design, branding, logos, text, graphics, icons, software, and all other content on the Platform — is the property of Gambolthemes and is protected by copyright, trademark, and other intellectual property laws.

DMCA & Copyright Complaints

We respect intellectual property rights and respond to valid DMCA (Digital Millennium Copyright Act) notices. If you believe your copyrighted work has been infringed on our Platform:

• Send a written notice to legal@gambolthemes.net with a description of the copyrighted work, the infringing URL, and a statement of good faith.
• We will investigate and, if appropriate, remove or disable access to the infringing material.
• Repeat infringers will have their accounts permanently terminated.

11. Prohibited Uses

You agree not to use the Service or any products purchased through the Service for:

• Any unlawful purpose or in violation of any applicable local, national, or international law
• Distributing, sharing, or making available purchased files to third parties in any form
• Uploading, listing, or distributing malware, viruses, backdoors, or other malicious code
• Creating competing marketplace platforms or reselling products on competing marketplaces without Extended License
• Claiming ownership, authorship, or false association with products you did not create
• Scraping, crawling, or automatically collecting data from the Platform without written consent
• Attempting to bypass access controls, payment systems, or licensing enforcement measures
• Harassing, abusing, or threatening other users or staff
• Manipulating ratings, reviews, search rankings, or other marketplace metrics

12. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including but not limited to a breach of the Terms.

Buyer Account Termination

• You may delete your account at any time from your dashboard settings.
• Upon account deletion, your personal data will be removed within 30 days, per our Privacy Policy.
• Previously purchased products and their licenses remain valid after account deletion, but you will lose access to re-download files.

Grounds for Immediate Suspension

• Uploading malicious code, malware, or security-exploiting products
• Repeated copyright infringement or DMCA violations
• Fraudulent transactions, chargebacks, or payment manipulation
• Violation of Prohibited Uses (Section 11)

13. Dispute Resolution

Product Disputes

If you have a dispute regarding a product, please contact us first. If it cannot be resolved informally:

• Submit a support ticket through your dashboard or contact page.
• Provide order details, description of the issue, and any relevant evidence.
• Our support team will mediate and make a final, binding decision.

Platform Disputes

Any dispute arising out of your use of the Platform shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable rules, unless prohibited by local law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Gambolthemes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or revenues, whether incurred directly or indirectly, arising from:

• Your use of, or inability to use, the Service
• Any products purchased or downloaded through the Service
• Unauthorized access to or alteration of your data
• Statements, conduct, or content of any third party on the Service
• Any bugs, viruses, or technical issues in products you download

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the greater of (a) the amount you paid to us in the 12 months prior to the claim, or (b) $100 USD.

15. Governing Law

These Terms shall be governed and construed in accordance with applicable laws, without regard to conflict of law principles. Your use of the Service may also be subject to other local, state, national, or international laws.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@gambolthemes.net
• Contact Form: Contact Page
• Help Center: Help & Support