Buying
Purchasing products, accessing downloads, and managing your orders.
- What do I get when I purchase a product?
- Are the products one-time purchases?
- Do you offer refunds?
Licensing
Regular vs Extended license, usage rights, and license transfers.
- What's the difference between Regular and Ext...
- Can I transfer my license to another domain?
- How many domains can I use per license?
Payments & Billing
Payment methods, invoices, refunds, and billing questions.
- What payment methods do you accept?
- Is my payment information secure?
- Do you offer discounts for bulk purchases?
Technical Support
Installation, server requirements, updates, and troubleshooting.
- How do I install the product?
- What are the server requirements?
- Do you provide customization services?
Downloads
Accessing purchased files, download limits, and file issues.
- How do I download my purchased products?
- How long do I have access to downloads?
- Is there a download limit?
Subscription
Subscription plans, billing, cancellations, and download access.
- What is the Gambolthemes subscription?
- What subscription plans are available?
- Can I cancel my subscription anytime?
Frequently Asked
Questions
Quick answers to the questions we hear most often.
What do I get when I purchase a product?
You receive the complete source code, documentation, and all assets. Your license includes 12 months of free updates and 6 months of support.
Are the products one-time purchases?
Yes! All purchases are one-time payments with no recurring fees. You own the product forever.
What's the difference between Regular and Extended licenses?
Regular License: Use in one project where end users don't pay to access. Extended License: Use in one project where end users pay for access (SaaS, paid apps, etc).
What is the Gambolthemes subscription?
A Gambolthemes subscription lets you download products from the Gambolthemes catalogue, up to the daily download limit of your plan. Plans are billed monthly in USD.
What payment methods do you accept?
We accept UPI, all major credit/debit cards, net banking and wallets through Razorpay, our secure payment system.
How do I download my purchased products?
After purchase, go to Dashboard > Downloads. Click the download button for each product.
Do you offer refunds?
We offer a 14-day money-back guarantee if the product doesn't work as described. See our refund policy for details.
Can't find what you're looking for?
Our support team typically responds within 24 hours.