Help Center
Search our knowledge base or browse topics below
Buying
Purchasing products, accessing downloads, and managing your orders.
- What do I get when I purchase a product?
- Are the products one-time purchases?
- Do you offer refunds?
Selling
Become a seller, upload products, earnings, payouts, and seller tiers.
- How do I become a seller on Gambolthemes?
- What products can I sell on Gambolthemes?
- How much commission does Gambolthemes take?
Licensing
Regular vs Extended license, usage rights, and license transfers.
- What's the difference between Regular and Ext...
- Can I transfer my license to another domain?
- How many domains can I use per license?
Payments & Billing
Payment methods, invoices, refunds, and billing questions.
- What payment methods do you accept?
- Is my payment information secure?
- Do you offer discounts for bulk purchases?
Technical Support
Installation, server requirements, updates, and troubleshooting.
- How do I install the product?
- What are the server requirements?
- Do you provide customization services?
Downloads
Accessing purchased files, download limits, and file issues.
- How do I download my purchased products?
- How long do I have access to downloads?
- Is there a download limit?
Subscription
Subscription plans, billing, cancellations, and download access.
- What is the Gambolthemes subscription?
- What subscription plans are available?
- Can I cancel my subscription anytime?
Frequently Asked Questions
What do I get when I purchase a product?
You receive the complete source code, documentation, and all assets. Your license includes 12 months of free updates and 6 months of support.
Are the products one-time purchases?
Yes! All purchases are one-time payments with no recurring fees. You own the product forever.
What's the difference between Regular and Extended licenses?
Regular License: Use in one project where end users don't pay to access. Extended License: Use in one project where end users pay for access (SaaS, paid apps, etc).
How do I become a seller on Gambolthemes?
Visit the Start Selling page and fill out the seller application form. Our team reviews applications within 24-48 hours. Once approved, you can start uploading products right away.
How much commission does Gambolthemes take?
Our commission depends on your seller tier. New Authors keep 75%, Rising Authors 80%, Power Authors 85%, and Elite Authors keep up to 88% of every sale. The more you sell, the more you keep!
What payment methods do you accept?
We accept PayPal and all major credit/debit cards through our secure payment system.
How do I download my purchased products?
After purchase, go to Dashboard > Downloads. Click the download button for each product.
Do you offer refunds?
We offer a 14-day money-back guarantee if the product doesn't work as described. See our refund policy for details.
Submission Guidelines
Learn about quality standards, file requirements, and how to get your product approved.
Can't find what you're looking for?
Our support team typically responds within 24 hours.
