.chat-widget{position:fixed;bottom:20px;right:20px;z-index:9999;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}.chat-toggle-btn{width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,#667eea,#764ba2);border:none;color:#fff;font-size:24px;cursor:pointer;box-shadow:0 4px 15px #667eea66;transition:all .3s ease;position:relative}.chat-toggle-btn:hover{transform:scale(1.1);box-shadow:0 6px 20px #667eea80}.chat-toggle-btn .unread-badge{position:absolute;top:-5px;right:-5px;background:#ff4757;color:#fff;font-size:12px;width:22px;height:22px;border-radius:50%;display:flex;align-items:center;justify-content:center}.chat-window{position:absolute;bottom:80px;right:0;width:380px;max-width:calc(100vw - 40px);height:520px;max-height:calc(100vh - 120px);background:#fff;border-radius:16px;box-shadow:0 10px 40px #00000026;display:flex;flex-direction:column;overflow:hidden;animation:chatSlideUp .3s ease}@keyframes chatSlideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.chat-header{background:linear-gradient(135deg,#667eea,#764ba2);color:#fff;padding:16px;display:flex;align-items:center;justify-content:space-between}.chat-header-info{display:flex;align-items:center;gap:12px}.chat-avatar{width:40px;height:40px;background:#fff3;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:20px}.chat-avatar img{width:100%;height:100%;border-radius:50%;object-fit:cover}.chat-header h6{font-size:15px;font-weight:600}.text-success-light{color:#ffffffd9;font-size:12px;display:flex;align-items:center;gap:5px}.status-dot{width:8px;height:8px;background:#2ed573;border-radius:50%;display:inline-block}.chat-close-btn{background:#ffffff1a;border:none;color:#fff;width:32px;height:32px;border-radius:50%;cursor:pointer;transition:background .2s}.chat-close-btn:hover{background:#fff3}.chat-messages{flex:1;overflow-y:auto;padding:16px;background:#f8f9fa}.message{margin-bottom:16px;display:flex;flex-direction:column}.message.bot{align-items:flex-start}.message.user{align-items:flex-end}.message-bubble{max-width:85%;padding:12px 16px;border-radius:16px;font-size:14px;line-height:1.5;white-space:pre-wrap}.message.bot .message-bubble{background:#fff;color:#333;border-bottom-left-radius:4px;box-shadow:0 1px 2px #0000001a}.message.user .message-bubble{background:linear-gradient(135deg,#667eea,#764ba2);color:#fff;border-bottom-right-radius:4px}.message-time{font-size:11px;color:#999;margin-top:4px}.message-suggestions{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.suggestion-btn{background:#fff;border:1px solid #667eea;color:#667eea;padding:6px 12px;border-radius:16px;font-size:12px;cursor:pointer;transition:all .2s}.suggestion-btn:hover{background:#667eea;color:#fff}.message-action{display:inline-block;margin-top:10px;padding:8px 16px;background:#667eea;color:#fff;text-decoration:none;border-radius:20px;font-size:13px;transition:background .2s}.message-action:hover{background:#5a6fd6;color:#fff}.message-action.secondary{background:#fff;color:#667eea;border:1px solid #667eea}.chat-quick-actions{padding:12px 16px;background:#fff;border-top:1px solid #eee;display:flex;flex-wrap:wrap;gap:8px}.quick-action-btn{background:#f1f3f4;border:none;padding:8px 12px;border-radius:16px;font-size:12px;cursor:pointer;transition:background .2s}.quick-action-btn:hover{background:#e2e6ea}.chat-input-area{padding:12px 16px;background:#fff;border-top:1px solid #eee}.chat-input-area .input-group{display:flex;gap:8px}.chat-input-area .form-control{flex:1;border:1px solid #e0e0e0;border-radius:24px;padding:10px 16px;font-size:14px;outline:none}.chat-input-area .form-control:focus{border-color:#667eea;box-shadow:0 0 0 2px #667eea1a}.chat-input-area .btn{width:44px;height:44px;border-radius:50%;display:flex;align-items:center;justify-content:center;border:none;background:#667eea;color:#fff;cursor:pointer;transition:background .2s}.chat-input-area .btn:hover{background:#5a6fd6}.chat-footer-text{text-align:center;margin-top:8px}.typing-indicator{display:flex;gap:4px;padding:12px 16px}.typing-indicator span{width:8px;height:8px;background:#ccc;border-radius:50%;animation:typing 1.4s infinite}.typing-indicator span:nth-child(2){animation-delay:.2s}.typing-indicator span:nth-child(3){animation-delay:.4s}@keyframes typing{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-6px)}}@media(max-width:420px){.chat-window{width:100%;height:100%;max-height:100vh;bottom:0;right:0;border-radius:0;position:fixed}.chat-widget{bottom:15px;right:15px}}