Open Settings, then Billing, then Invoice history. Every payment has a PDF invoice with your company details and VAT or tax ID. You can also add a billing contact so finance receives each receipt by email automatically.

We accept all major credit and debit cards, plus bank transfer (ACH and SEPA) on annual plans. Teams on 25 seats or more can also pay by purchase order with net-30 terms. Contact sales to set that up.

Annual plans are fully refundable within 30 days of purchase or renewal. Monthly plans are not prorated, but you keep access until the period ends. If you were charged by mistake, contact support and we will fix it quickly.

Go to People, choose Invite, and enter one or more email addresses. Pick Admin, Member or Guest for each person. Guests can only see the projects you share with them and never count towards your paid seats.

Open Profile, then Email, and enter the new address. We send a confirmation link to both the old and the new inbox, and the change applies once you confirm. Your sign-in, notifications and invoices all move to the new address.

Yes. The current owner can promote any admin to owner from People, then choose Make owner. The previous owner becomes an admin. A workspace always needs at least one owner, so you cannot delete the last one.

Open Profile, then Security, and choose Add a second step. You can use an authenticator app, a hardware security key or a passkey. Save the recovery codes we show you; they are the only way back in if you lose your device.

Yes. SAML 2.0 and OpenID Connect single sign-on are included on the Business and Enterprise plans, along with SCIM user provisioning. Setup takes about ten minutes, and you can require SSO for every member of the workspace.

You choose a US or EU region when you create a workspace, and your content stays there. We keep data for as long as your workspace is active. If you delete it, everything is removed from live systems immediately and from backups within 60 days.

Northwind connects with calendars, team chat, cloud storage and code hosting tools. Browse the full catalogue under Settings, then Integrations, and switch each one on per project. Most connections take under a minute and use secure OAuth.

Admins can create personal and workspace API keys under Settings, then Developers. Keys are shown once, so copy them straight away. The default limit is 600 requests per minute per key, and we return a Retry-After header when you reach it.

Yes. Add an HTTPS endpoint under Developers, then Webhooks, and choose the events you want, such as task.created or project.archived. Each delivery is signed with HMAC-SHA256, and we retry failed deliveries for up to 24 hours.