Yes. The Starter plan is free forever for up to three projects and five teammates, with 2 GB of file storage included. You only pay when you need more seats, automations or advanced reporting, and you can upgrade in a couple of clicks.

Every workspace starts with 14 days of Pro, no credit card required. On day 12 we email you a reminder, and if you do nothing your workspace simply moves back to the free Starter plan with all of your data intact.

Any time, from Settings → Billing. Upgrades apply immediately and are prorated for the rest of the cycle. Downgrades take effect at the end of your current billing period, so you keep everything you’ve paid for.

Registered nonprofits, accredited schools and open-source maintainers receive 50% off every paid plan. Send us a short note with proof of status through the support form and we’ll apply the discount to your workspace within two business days.

Data is encrypted with TLS 1.3 in transit and AES-256 at rest, and backed up every hour across separate regions. We are SOC 2 Type II audited, support single sign-on and two-factor authentication, and never use your content to train models.

Always. Workspace owners can download a full export in CSV and JSON from Settings → Data, including attachments and comment history. Exports are ready within minutes for most workspaces and stay available for 30 days after cancellation.

Your plan stays active until the end of the period you’ve paid for, then the workspace becomes read-only for 30 days so you can export or reactivate it. After that, your data is permanently deleted from our systems within 60 days.